Get Paid Faster, Smarter.
An intelligent agent that automates and personalizes the process of sending payment reminders and dunning notices. It aims to improve collection rates and reduce Days Sales Outstanding (DSO) by communicating effectively with customers.
The Problem
Problem Solved:
Manually tracking due dates and sending reminders is inefficient and often inconsistent. Generic reminders can be ineffective. This leads to delayed payments, increased DSO, and a heavy workload for the AR team.
Key Features & Benefits
Key Features & Benefits:
- Improved DSO: Accelerates customer payments through timely and effective reminders.
- Proactive Communication: Reduces overdue invoices by reminding customers before due dates.
- Reduced Manual Follow-up: Automates a significant portion of the dunning process.
- Personalized Messaging: Uses ML and NLP/Generative AI to tailor communication style and content based on customer segments and payment behavior.
- Optimized Timing & Channels: Determines the most effective time and method (email, SMS) to send reminders.
How It Works
How It Works:
This agent uses Machine Learning (ML) to segment customers based on their payment behavior and risk profile. NLP/Generative AI helps craft personalized and context-aware messages. RPA automates the sending of these communications through various channels at optimized times, based on invoice due dates and learned customer preferences.
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